Zoom Frequently Asked Questions

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Cooperative Extension has been using Zoom for nearly a year and a half. We’ve curated some of the most frequently asked questions to help you get the most out of Zoom.

How do I get a Zoom Pro account?

The first time you use EIT’s Zoom Tool, an account will be created for you. You will receive an email to complete the setup of your Zoom password and profile. Once your profile is set up, return to the Zoom tool to schedule and manage your meetings.

How do I schedule meetings?

To schedule a meeting, go to the Zoom tool and use the red “schedule a new meeting” button on the right. Fill in the required information — date, time, duration, and topic/title. Once you click the schedule button, your meeting will be created and any necessary changes to your account will be made. In the event that there are no Pro accounts available, your request will be forwarded to the EIT helpdesk and we will upgrade your account prior to your meeting.

Meetings can be scheduled up to 30 days in advance. If you need to schedule meetings that are more than 30 days in advance or you need to schedule recurring meetings, you should purchase a Pro account. The licenses in the pool are meant to be used within a 30-day window. Individual Zoom Pro accounts cost $90/year with our educational discount.

What is the difference between Zoom Meeting and Zoom Webinar?

In Zoom Meeting, all of the participants can speak and share screens. In Zoom Webinar, the host and panelists can speak and share screens but everyone else is a viewer like in a lecture hall.

Where do I download the latest version?

Desktop Client: Zoom provides notifications when there is a new optional or mandatory update. Click Update to update. You can also manually download the latest version here. Most Zoom updates are optional. You can postpone them if you like, although Zoom works best when you keep it up-to-date.

Where can I learn more about Zoom in N.C. Cooperative Extension?