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Allison Jones

IT Training and Support Specialist Extension Information Technologyallison_a_jones@ncsu.edu

(919) 513-7000

Phone: (919) 513-7000

Street Address: 4101 Beryl Road, Suite 120
NC State University
Raleigh, NC 27606

Mailing Address: Campus Box 7641
NC State University
Raleigh, NC 27695-7641

Unity ID aajones5

Job Description Provide information technology support and training for extension personnel related to information management, network and hardware management, organizational compliance issues, and applications used within NC State Extension and N.C. Cooperative Extension.

Recent Posts by Allison Jones

Cup of Coffee on a round orange plate and the keyboard of a laptop computer

May Learning Opportunities

We have several learning opportunities and topics this month! Support/User groups this month: ActiveCampaign Support Group: May 4th from 9-10 a.m. Eventbrite …

— 4 weeks ago

Using Google Workspace to Collaborate With External Colleagues

North Carolina Cooperative Extension employees regularly collaborate with others outside of NC State Extension. To facilitate collaboration, Google Workspace …

— 1 month ago

Desk with open laptop, open notebook and black pen

April Learning Opportunities

We have several learning opportunities and topics this month! We have two user/support groups this month: ActiveCampaign Support Group: April 6th …

— 2 months ago

Mac laptop on desk

March Learning Opportunities

We have several learning opportunities this month! We have two user/support groups this month: ActiveCampaign Support Group: March 2nd from 9-10 …

— 3 months ago

Claiming a Contact in ActiveCampaign Title

Finding "Missing" Newly-Added Contacts in ActiveCampaign

Have you ever added an individual contact, or imported a CSV of contacts into ActiveCampaign, but then are unable …

— 4 months ago

Exchange of questions and ideas

January Learning Opportunities

We have several learning opportunities this month! We have two user/support groups this month: ActiveCampaign Support Group: January 5th from 9-10 …

— 5 months ago

Google Drive Access Controls

Google Workspaces has added a new feature for the expiration of access. You are now able to set expiring access …

— 6 months ago

November Learning Opportunities

We have a lot of learning opportunities this month! In addition to our monthly Eventbrite sessions, ActiveCampaign sessions, and …

— 7 months ago

More News from Allison Jones

Meet Some of Allison Jones' Colleagues

Extension Information Technology
NC State Extension, NC State University

Byrd, ScottTechnology Support Analyst
Conlon, RhondaDirector, Extension Information Technology
Geiger, BethanyWeb Resource Specialist
Jones, AllisonIT Training & Support Specialist
Kizer, JanyneTechnology Support Specialist
Ladd, RobApplication Development Specialist
McCollum, ScottWeb Services
Nall, DanielSystems Programmer
Robinson, JasonTechnology Support Specialist
Snodgrass, NathanOperations & Systems Specialist
Temple, DanaAdministrative Support Associate
Wells, JordanFront End Developer / Programmer
Woodham, WillDigital Content Specialist
Zhang, AltaInstructional Designer

Recent Contributors

Allison Jones, N.C. Cooperative Extension

Allison JonesIT Training and Support Specialist

Bethany Geiger, N.C. Cooperative Extension

Bethany GeigerWeb Resource Specialist

Jason Robinson, N.C. Cooperative Extension

Jason RobinsonTechnology Support Specialist

Janyne Kizer, N.C. Cooperative Extension

Janyne KizerTechnology Support Specialist

Kyleen Burgess, N.C. Cooperative Extension

Kyleen BurgessArea Agent, Information Management

About Extension

NC State Extension is the largest outreach program at NC State University. Based in the College of Agriculture and Life Sciences, we reach millions of North Carolina citizens each year through local centers in the state's 100 counties and with the Eastern Band of Cherokee Indians. Learn More About NC State Extension

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About
Extension Information Technology

Extension Information Technology provides technology leadership for NC State Extension and N.C. Cooperative Extension. It is our job to:

Maintain county center computers and networks
Provide technology support for the county center personnel
Develop web applications to serve extension’s programmatic needs and to deliver web-based data to the public
Manage and support Extension’s WordPress content management system, a network of county- and topic-based websites
Provide information technology education to extension employees. Our programs include video training and support for 3rd party applications like Zoom, ActiveCampaign, Basecamp, and Eventbrite
Provide instructional design support to Extension Specialists
Collaborate with campus, eXtension, Southern Region, and national partners to provide technology solutions and build capacity within the national cooperative extension system

We’re here to help!

The Extension Information Technology Help Desk is here to help with your IT questions. Even if your question pertains to NC State Office of IT managed applications like Gmail or Google Docs, it’s best to start with us.

Get in touch:

The best way to ask for EIT’s help is through our EIT Help Desk. Please call or email us whenever you have a question. If we’re unavailable to answer, leave a detailed message so that we can assign your call to the person best qualified to help.

Our	Is
EIT Help Desk Email	eithelpdesk@ncsu.edu
EIT Help Desk Phone	919-513-7000

NC State University and N.C. A&T State University work in tandem, along with federal, state and local governments, to form a strategic partnership called N.C. Cooperative Extension, which staffs local offices in all 100 counties and with the Eastern Band of Cherokee Indians.

Read our Commitment to Diversity | Read our Privacy Statement

N.C. Cooperative Extension prohibits discrimination and harassment on the basis of race, color, national origin, age, sex (including pregnancy), disability, religion, sexual orientation, gender identity, and veteran status.

Information on Accessibility

N.C. Cooperative Extension has offices in every county

Extension Information Technology

Campus Box 7602
NC State University
Raleigh, NC 27695-7602

(919) 515-2811 eit.ces.ncsu.edu Closed Today

More Centers, Systems and Services

Extension Topics

Farm Health & Safety

NC Pesticide Safety Education

Field Crops

Food Safety & Processing

Lawn & Garden

Local Foods

Home & Family

Pest Management

Soil, Water & Air

Specialty Crops