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Allison Jones

IT Training and Support Specialist Extension Information Technologyallison_a_jones@ncsu.edu

(919) 513-7000

Phone: (919) 513-7000

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Street Address: 4101 Beryl Road, Suite 120
NC State University
Raleigh, NC 27606

Mailing Address: Campus Box 7641
NC State University
Raleigh, NC 27695-7641

Unity ID aajones5

Job Description Provide information technology support and training for extension personnel related to information management, network and hardware management, organizational compliance issues, and applications used within NC State Extension and N.C. Cooperative Extension.

Recent Posts by Allison Jones

May Learning Opportunities

We’re taking a summer break on Express sessions, but we will still be hosting our other regular training sessions. …

— 2 weeks ago

April Learning Opportunities

If the April showers keep you inside, come join EIT’s sessions! ActiveCampaign Our monthly online ActiveCampaign sessions are offered on April 8th and …

— 2 months ago

March Learning Opportunities

It’s a lucky month with all of our training opportunities! ActiveCampaign Our monthly online ActiveCampaign sessions are offered on March 11th and March …

— 3 months ago

Issues With Duo Authentication

Some users are currently reporting issues with Duo Authentication. If you are being asked to enter a bypass code …

— 3 months ago

February Learning Opportunities

This Valentine’s Day, treat yourself by learning something new! ActiveCampaign Our monthly online ActiveCampaign sessions are offered on February 11th and February 13th …

— 4 months ago

January Learning Opportunities

Start off the new year by learning something new! ActiveCampaign Our monthly online ActiveCampaign sessions are offered on January 14th and January 16th …

— 5 months ago

Living room with lit fireplace and Christmas tree

December Learning Opportunities

We hope you join us this month for some learning opportunities! ActiveCampaign Our monthly online ActiveCampaign sessions are offered on December 10th and …

— 6 months ago

November Learning Opportunities

We hope you join us this month for some learning opportunities! ActiveCampaign Our monthly online ActiveCampaign sessions are offered on November 12th and …

— 6 months ago

More News from Allison Jones

Recent Contributors

Allison JonesIT Training and Support Specialist

Bethany GeigerWeb Resource Specialist

Jason RobinsonTechnology Support Specialist

Janyne KizerTechnology Support Specialist

About Extension

NC State Extension is the largest outreach program at NC State University. Based in the College of Agriculture and Life Sciences, we reach millions of North Carolina citizens each year through local centers in the state's 100 counties and with the Eastern Band of Cherokee Indians. Learn More About NC State Extension

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About
Extension Information Technology

Extension Information Technology provides technology leadership for NC State Extension and N.C. Cooperative Extension. It is our job to:

Maintain county center computers and networks
Provide technology support for the county center personnel
Develop web applications to serve extension’s programmatic needs and to deliver web-based data to the public
Manage and support Extension’s WordPress content management system, a network of county- and topic-based websites
Provide information technology education to extension employees. Our programs include video training and support for 3rd party applications like Zoom, ActiveCampaign, Basecamp, SlickText, and Eventbrite
Provide instructional design support to Extension Specialists
Collaborate with campus, Southern Region, and national partners to provide technology solutions and build capacity within the national cooperative extension system

We’re here to help!

The Extension Information Technology Help Desk is here to help with your IT questions. Even if your question pertains to NC State Office of IT managed applications like Gmail or Google Docs, it’s best to start with us.

Get in touch:

The best way to ask for EIT’s help is through our EIT Help Desk. Please call or email us whenever you have a question. If we’re unavailable to answer, leave a detailed message so that we can assign your call to the person best qualified to help.

Contact US
EIT Help Desk Email	eithelpdesk@ncsu.edu
EIT Help Desk Phone	919-513-7000

NC State University and N.C. A&T State University work in tandem, along with federal, state and local governments, to form a strategic partnership called N.C. Cooperative Extension, which staffs local offices in all 100 counties and with the Eastern Band of Cherokee Indians.

Read Our Commitment to Nondiscrimination | Read Our Privacy Statement

N.C. Cooperative Extension prohibits discrimination and harassment on the basis of race, color, national origin, age, sex (including pregnancy), disability, religion, sexual orientation, gender identity, and veteran status.

Information on Accessibility

N.C. Cooperative Extension has offices in every county

Extension Information Technology

Campus Box 7602
NC State University
Raleigh, NC 27695-7602

(919) 515-2811 eit.ces.ncsu.edu 8A-5P

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