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NC State Extension

Technology to Do List for New Specialists

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The following tasks should be completed within your first week or two of employment at NC State to make sure you are in the Cooperative Extension information flow:

  1. Learn your Unity ID and password. Your Unity ID is your passport into most of the NC State and Cooperative Extension applications.
  2. Update your remote identification questions and then change your unity password
  3. Request an e-mail alias address.
    1. Actual NC State e-mail addresses are created as
    2. Easier to remember NC State e-mail alias addresses can be requested. At NC State, most people use
  4. Verify and update your contact information in the Extension Employee Database including your desired email address, Responsibility Areas, and Update Your Image in the NCCE Directory.
    1. The employee database includes all N.C. Cooperative Extension employees and affiliates
    2. Our extension websites look to the Extension Employee Database to automatically display contact information in the Extension Directory and on extension portal Staff pages like this one:
    3. This database is also used as an authentication source to give you access to NCCE applications such as the Extension One-Stop Shop Reporting System and Extension Intranet.
  5. Update your contact information in the NC State Directory

Information Technology Support at NC State University

CALS Departments at NC State rely on various IT groups for IT support.

  • Your department extension leader and administrative support specialist will be a good source of information related to desktop support.
  • Some services, like email, leave and travel systems are supported centrally by OIT, the Office of Information Technology .
  • CALS Academic and Administrative Technology (CAAT) offers a range of services, including desktop support for some CALS departments, support for academic web resources, and some useful applications.

Extension Information Technology (EIT) provides full support to county extension offices and offers specific services to departmental extension personnel.

The best way to contact EIT in through the CES Help Desk at 919-513-7000 or by emailing

Extension Specific Applications

  • Commodity and Issue focused websites (portals): EIT will assist you in building and will support your extension website in our highly customized WordPress content management system. If you are interested in establishing a fully integrated, customized website/blog presence for your program area, contact or to get started.
  • Links to Extension specific applications
  • The Extension Learning Management System is used for registration for internal workshops and events. This system is integrated with the agent planning and evaluation systems. and should be used where possible.
  • The One Stop Shop is an all in one planning and reporting system. Specialists will find the One Stop Shop reports especially useful. For example, the Employees by Objective report lets specialists find and email agents who are working on the objectives addressed by their programs.
  • The Responsibilities and Email tool helps build communication channels among agents and specialists. Search for internal contacts geographically and by program area. Enter your responsibility areas to help agents find you.
  • ERS Summary Reports allow you to browse Outcomes and Impacts, Success Stories, and other reports entered by Extension Agents each year.

Written By

Janyne Kizer, N.C. Cooperative ExtensionJanyne KizerTechnology Support Specialist Call Janyne Email Janyne Extension Information Technology
NC State Extension, NC State University
Page Last Updated: 4 months ago
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