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Removing Users

Before employees leave

When an employee leaves their employment with an NC Cooperative Extension Center,  they may wish to leave their work-related files for their replacement, and/or, if they are moving to a different county center, transfer their files to a computer in that office. If they are using a Mac computer, their files can easily be transferred to another Mac user’s account. If the files need to be transferred either to or from a Windows PC or laptop, contact the EIT Helpdesk to determine whether additional assistance can be provided.

Before leaving, the Mac computer user should request via e-mail to ces_help@ncsu.edu for their files to be transferred to another Mac computer user’s account (typically their support specialist, another employee or the CED).

When a replacement is hired, the office Computer Contact should contact EIT to transfer the files to the new employee’s account.

Ideally, although rarely, the name of the replacement is known and an account can be created and the separating employee’s files transferred to the new employee’s account. If a Windows PC or laptop is involved, contact the EIT Helpdesk to determine whether additional assistance can be provided.

For an employee who is transferring to another county extension center, the employee should request for Extension Information Technology to transfer their files to their account at the new office.

Once an employee has separated from NC Cooperative Extension, then their information must be removed from the Extension Employee and eXtension People databases using the steps listed below.

To actually remove a user from the system:

1) The County Computer Contact should complete to the Remove User Request Form.

2) The Computer Contact also should also remove the individual from people.extension.org. To do this, look the person up in Find Colleagues window. Select the correct individual from the search results, and retire their account. Provide a brief reason, e.g., “retired from NC State.” or “no longer employed by “NC State”. This will also remove the person from the Ask an Expert system.

See: Technology To Do List For Retiring Employees for more information.

Written By

Photo of Rhonda Conlon, N.C. Cooperative ExtensionRhonda ConlonDirector, Extension Information Technology (919) 515-5893 rhonda_conlon@ncsu.eduExtension Information Technology - NC State University
Page Last Updated: 10 months ago
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