My Pack Portal is an essential resource for NC State employees. However, it is not uncommon to receive seemingly random error messages when accessing and navigating My Pack Portal.
Below are some useful tips to minimize the navigation issues you may encounter when using MyPack Portal.
Per NC State's Office of Technology (OIT), there is no longer a preferred web browser to use with MyPack Portal. The errors encountered while using MyPack Portal can occur in any web browser.These steps can help prevent errors in MyPack Portal
- It's recommended that you use the navigation buttons built-in to MyPack Portal instead of the back/forward buttons in the browser.
- Customizing the MyPack Portal homepage with all of the systems that you use the most often can help reduce steps and may reduce errors.
- Keep your web browser up to date with the latest version.
These steps can help after encountering errors in MyPack Portal
- Clearing your web browser's cache.
- Signing out and back into MyPack Portal by selecting the ellipsis button (3 dots) in the top-right corner and then select sign out. Then select the "Sign in - Faculty/Staff/Students" link on the next page to sign back in.
- Try a different web browser.
