This is a reminder for anyone that needs help or submits a help desk ticket that is supported by Extension IT - make sure you send it to the EIT Help Desk (eithelpdesk@ncsu.edu), notOIT.
If for some reason you do submit a ticket through OIT, it will eventually get assigned back to us, but it can severely impact our ability to address your issue(s) in a timely manner.
If you have any questions, please contact the EIT Help Desk at 919-513-7000 or eithelpdesk@ncsu.edu.