Have you ever added an individual contact, or imported a CSV of contacts into ActiveCampaign, but then are unable to find those contacts on your list from a search? The most likely reason for this issue is that the contact was added to our system, but not added to your actual ActiveCampaign list. If you have encountered this problem, watch the short video on our ActiveCampaign Video Reference Library to learn how to "claim" those contacts and add them to your list. We also have additional help videos available on our ActiveCampaign Video Reference Library.