Frequently Asked Questions About SlickText
go.ncsu.edu/readext?919803
en Español / em Português
El inglés es el idioma de control de esta página. En la medida en que haya algún conflicto entre la traducción al inglés y la traducción, el inglés prevalece.
Al hacer clic en el enlace de traducción se activa un servicio de traducción gratuito para convertir la página al español. Al igual que con cualquier traducción por Internet, la conversión no es sensible al contexto y puede que no traduzca el texto en su significado original. NC State Extension no garantiza la exactitud del texto traducido. Por favor, tenga en cuenta que algunas aplicaciones y/o servicios pueden no funcionar como se espera cuando se traducen.
Português
Inglês é o idioma de controle desta página. Na medida que haja algum conflito entre o texto original em Inglês e a tradução, o Inglês prevalece.
Ao clicar no link de tradução, um serviço gratuito de tradução será ativado para converter a página para o Português. Como em qualquer tradução pela internet, a conversão não é sensivel ao contexto e pode não ocorrer a tradução para o significado orginal. O serviço de Extensão da Carolina do Norte (NC State Extension) não garante a exatidão do texto traduzido. Por favor, observe que algumas funções ou serviços podem não funcionar como esperado após a tradução.
English
English is the controlling language of this page. To the extent there is any conflict between the English text and the translation, English controls.
Clicking on the translation link activates a free translation service to convert the page to Spanish. As with any Internet translation, the conversion is not context-sensitive and may not translate the text to its original meaning. NC State Extension does not guarantee the accuracy of the translated text. Please note that some applications and/or services may not function as expected when translated.
Collapse ▲
Below you will find the most common questions you may have about using SlickText. If you cannot find the answers needed below, please reach out to the EIT Helpdesk.
How do I get SlickText for my County Extension Center?
County Extension Directors may request accounts for their staff by sending an email to the EIT Helpdesk with names and NC State unity id for each person needing an account. Once accounts are created, individuals will each receive an invite from SlickText.
How do I access SlickText?
SlickText is a web based cloud application. You will access SlickText at https://slicktext.com and you will login using your ncstateid@ncsu.edu email address once your account has been created and you have received your invite from SlickText.
How much will SlickText cost my county?
SlickText is being provided by NC State Extension to counties at no cost to your county budget.
Can I use SlickText for a departmental program?
Our current implementation of SlickText is only for County Extension Centers. Departments may explore the use of SlickText on their own if you choose. Extension IT cannot support departmental use of SlickText, but we can help you with information about how counties are using the system. Contact the EIT Helpdesk at eithelpdesk@ncsu.edu or 919-513-7000 if you want more information.
Does my county have its own unique texting phone number?
Yes – each county has it own unique phone number for your SlickText service. This number will be what sends messages and will also be the number that people can use to subscribe to your lists.
How do I get people’s phone numbers on my list?
There are quite a few ways that a person can become subscribed to your text list; all of which require consent from the subscriber prior to adding them in. You can add people manually, though web opt-in forms, through text to join, or through uploads.
Is there a limit to the number of messages?
There is not a limit on the number of messages that you can send, however, our statewide plan does include a limited number. We want you to use messages that you need for your programs and we will monitor the total available in our plan.
Can I add images to my messages?
You can add image attachments to your messages, however attaching a file will use 3x as many texts as a standard message. This is because the cellular carriers charge more for MMS messages than standard SMS. We encourage you to use images if necessary for the conveyance of your message and refraining from images if they are not necessary.
Can I send out links to my event registrations?
Yes. You can certainly use SlickText to send out information about upcoming events or event reminders. Links to Eventbrite registrations can be included in the text messaging.
How do I get support for SlickText?
If you have questions about using SlickText in Extension, please contact the EIT Helpdesk at eithelpdesk@ncsu.edu or 919-513-7000. If you have technical support questions about using the SlickText application itself, you can visit the SlickText Help Center or chat with SlickText support technicians using the chat bubble found in the lower right hand part of your screen.