Until recently, NCSU's OIT had made available a self-service tool that allowed users to generate a DUO bypass code. This was a useful tool but is no longer available.

Per the NC State Help Desk, the self-service Duo Bypass codes have been decommissioned by the security team and there has been no ETA on when it will be available again.

Duo bypass codes can currently only be generated by the NC State Help Desk.

You can contact the Help Desk by calling 919-515-4357 (HELP). Staff are available to generate bypass codes over the phone 24/7.

If you are unable to call the Help Desk, please submit a request on the IT Service Portal or email the Help Desk at help@ncsu.edu requesting a Google Meet or Zoom Meeting. Be sure to include a day and time that you are available to meet Monday through Friday, 8 a.m. to 5 p.m.