Update: NC State Web Services Back Online

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UPDATE: As of 10am on Monday January 12, web services on campus have returned to normal. NC State OIT is continuing to monitor the situation, but you should be able to use online applications again.

UPDATE (3:54pm Friday, Jan 9): Our campus IT pros have identified the source of this mornings outage and are slowly restoring systems and services to full capacity. The always-up-to-date (but super geeky) thread can be found here: https://sysnews.ncsu.edu/news/54af2d87

From earlier:

We have had many reports from county extension offices and others about difficulty accessing web content or logging into website applications. These problems are due to an issue with NC State’s web services. This is impacting many websites and much of the NC State web infrastructure. This includes the services that authenticate users for access to tools like the NC State Administrative Portal and most of our CES applications including ERS.

At this point, we do not know when these services will be fully restored. Although the services have worked intermittently from time to time, EIT recommends that you wait until the services are fully restored to use applications like ERS and the CES Web system.  It is possible that you may be able to access the applications, but not be able to save work if the services go down again before you are finished.

With these difficulties, after consulting with Sheri Schwab, today’s ERS deadline will be extended until Friday, January 16th.

Thank you for your patience as NC State’s OIT group deals with these issues.

If you have any questions, please contact the EIT Help Desk at 919-513-7000.

Written By

Photo of Scott McCollumScott McCollumWeb Services (919) 515-8450 scott_mccollum@ncsu.eduExtension Information Technology - NC State University
Updated on Aug 15, 2016
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